I read in a book that once the Prophet was sitting along with his Companions when a person passed by. He went past but didn’t even come to greet the Prophet. He simply came and left. The Prophet said about him: This man will go to Paradise. One of the Companions went up to this man to know why he would go to Paradise. The Companion stayed with this man for three days. He saw that this man was an ordinary human being. There wasn’t anything special about him. He offered five obligatory prayers and lived like an ordinary person.

The Companion asked this man in the end: What is your special quality that made the Prophet say that you would go to Paradise? He replied that you have observed me. I don’t pray excessively nor do I recite the Quran too much. However, I have one quality: أَنِّي لَا أَجِدُ فِي نَفْسِي لِأَحَدٍ مِنَ الْمُسْلِمِينَ غِشًّا (Musnad Ahmad 12697) I don’t have malice in my heart for any person. I don’t have negative thought. The Companion then remarked: This is the quality that has made you a heavenly person. This is no simple matter. That man didn’t live in the jungles. He used to live among human beings. He had a family, society and city in which he lived. He would deal with people. This is no simple matter. This means that even if people behave wrongly with me -- they may speak badly, make me suffer losses or deal improperly. In spite of all these experiences, I don’t have negative thought for anyone. This is the meaning. I have no negative thought against anyone, in spite of all those bad experiences. This is: خَالِقِ النَّاسَ بِخُلُقٍ حَسَنٍ (Musnad Ahmad 22059) This is human-friendly behaviour. It is not possible to live in a society, at home or in a city without bad experiences. You will definitely face some unpleasant happening. If you want no one to harm you or provoke you, that's not possible. This is the moment when you have to give proof of your human-friendly behaviour.